Terms of Service

1. Agreement to Terms

By accessing and using DUX's dental surgical guide services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

DUX provides custom dental surgical guide design and manufacturing services. Our services include but are not limited to:

• Custom implant surgical guides
• Treatment planning services
• Digital file processing and analysis
• Quality assurance and support

3. User Responsibilities

Users are responsible for:

• Providing accurate and complete information
• Maintaining the confidentiality of account credentials
• Ensuring uploaded files are properly formatted and contain accurate patient data
• Compliance with all applicable laws and regulations

4. Payment Terms

Payment is required before work begins on any order. All prices are in USD and subject to change without notice. Refunds may be issued at our discretion for orders that have not entered production.

5. Intellectual Property

All intellectual property rights in our services, including but not limited to software, designs, and methodologies, remain the property of DUX. Users retain ownership of their patient data and clinical information.

6. Privacy and Data Protection

We are committed to protecting your privacy and patient data. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your information.

7. Limitation of Liability

DUX provides design services only. We are not responsible for clinical outcomes or any damages resulting from the use of our products. Users assume full responsibility for the clinical application of our designs.

8. Quality Assurance

We strive to provide high-quality services and will make reasonable efforts to correct any errors in our work. However, final verification and approval of all designs remains the responsibility of the ordering practitioner.

9. Termination

Either party may terminate this agreement at any time. Upon termination, all outstanding orders will be completed or refunded, and access to our services will be discontinued.

10. Changes to Terms

We reserve the right to modify these terms at any time. Users will be notified of any material changes via email or through our platform. Continued use of our services constitutes acceptance of any modifications.

11. Contact Information

If you have any questions about these Terms of Service, please contact us through our contact page or customer support.