Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us. This may include:

• Personal information (name, email address, phone number)
• Professional information (practice details, credentials)
• Patient data files (DICOM, STL files) for service delivery
• Payment information (processed securely through our payment providers)
• Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process orders and payments
• Communicate with you about your orders and our services
• Provide customer support
• Comply with legal obligations
• Protect against fraud and abuse

3. HIPAA Compliance

As a provider of services to dental professionals, we understand the importance of protecting patient health information. We maintain HIPAA-compliant practices including:

• Secure transmission and storage of patient data
• Access controls and authentication measures
• Regular security audits and updates
• Staff training on privacy requirements
• Business Associate Agreements where applicable

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption in transit and at rest
• Regular security assessments
• Access controls and monitoring
• Secure data centers and infrastructure
• Regular backups and disaster recovery procedures

5. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To trusted service providers who assist us in operating our services
• When required by law or to protect our rights
• In connection with a business transfer or merger

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Patient data files are typically retained for a period consistent with professional and legal requirements, after which they are securely deleted.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information (subject to legal requirements)
• Object to processing in certain circumstances
• Request data portability

8. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Children's Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our contact page or at: