Password & security
Changing your password, resetting a forgotten one, and keeping the account safe.
Changing your password
Sign in, open your profile, and use the password section. You will need your current password to set a new one.
If you have forgotten it
- On the sign-in page, choose Forgot password.
- Enter your email address. If an account exists, a reset link is sent to it.
- Open the link and choose a new password. Reset links expire after an hour.
The reset page deliberately gives the same response whether or not an account exists for that address. That is intentional — it stops the form being used to work out who has an account.
Good practice
- Use a password unique to DUX, not one reused from another service.
- Verify your email address so account-recovery works when you need it.
- Patient scans are health data. Sign out on shared machines.